{"id":7696,"date":"2026-01-16T11:52:16","date_gmt":"2026-01-16T11:52:16","guid":{"rendered":"https:\/\/vendora360.com\/services\/"},"modified":"2026-03-03T17:53:07","modified_gmt":"2026-03-03T17:53:07","slug":"support","status":"publish","type":"page","link":"https:\/\/vendora360.com\/da\/support\/","title":{"rendered":"Support"},"content":{"rendered":"\t\t
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Support<\/h1>\t\t\t\t<\/div>\n\t\t\t\t
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FAQs and guidance on setup, security and compliance<\/h3>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Frequently Asked Questions<\/h2>\t\t\t\t<\/div>\n\t\t
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All data is hosted in a secure, Tier II\u2013certified data center located in Denmark and protected by industry-standard security measures.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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Yes. Multi-factor authentication (MFA) is mandatory for all users.
This ensures a high level of security and proper access control across the platform.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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Yes, Vendora360 can be used for daily tasks.
While it is not a full project or task management system, the built-in task manager will cover most day-to-day needs.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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Currently, you can export an Excel list of all your vendors.
Export of all system data will be available soon.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t

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Vendora360 supports several integration options.<\/span>
Please send your request to <\/span>contact@vendora360.com, <\/a><\/strong>and we will get back to you with a suitable solution.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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Yes. If you need assistance with setting up the system, please contact us at <\/span>contact@vendora360.com,<\/a><\/strong>\u00a0and we will get back to you as soon as possible.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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Vendora360 supports a wide range of security and compliance standards,\u00a0including NIS2, DORA, GDPR, ISO27001, ISO27701, ISO27017, ISO27018 and more.\u00a0<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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Yes. You can try Vendora360 for free for 3 months.
If you only use the self-assessment functionality, it will always be free.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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System FAQ<\/h2>\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhen do I get a notification?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

You will get notifications from the following actions:<\/p>

Notification Type<\/p>

\u00a0<\/div><\/div><\/div><\/figure><\/div><\/th>

Trigger<\/p>

\u00a0<\/div><\/div><\/div><\/figure><\/div><\/th>

Recipient<\/p>

\u00a0<\/div><\/div><\/div><\/figure><\/div><\/th>

Schedule\/Event<\/p>

\u00a0<\/div><\/div><\/div><\/figure><\/div><\/th>

Email?<\/p>

\u00a0<\/div><\/div><\/div><\/figure><\/div><\/th>

In-App?<\/p>

\u00a0<\/div><\/div><\/div><\/figure><\/div><\/th><\/tr>

Control Due Tomorrow<\/p><\/td>

Scheduled<\/p><\/td>

Control Owner<\/p><\/td>

Daily 06:00 AM<\/p><\/td>

\u2713<\/p><\/td>

\u2713<\/p><\/td><\/tr>

Task Due Tomorrow<\/p><\/td>

Scheduled<\/p><\/td>

Task Owner<\/p><\/td>

Daily 06:15 AM<\/p><\/td>

\u2713<\/p><\/td>

\u2713<\/p><\/td><\/tr>

Contract Review Due<\/p><\/td>

Scheduled<\/p><\/td>

Contract Owner<\/p><\/td>

Daily 06:15 AM<\/p><\/td>

\u2713<\/p><\/td>

\u2713<\/p><\/td><\/tr>

Vendor Review Due<\/p><\/td>

Scheduled<\/p><\/td>

Vendor Contact<\/p><\/td>

Daily 06:15 AM<\/p><\/td>

\u2713<\/p><\/td>

\u2713<\/p><\/td><\/tr>

Control Assigned<\/p><\/td>

Event<\/p><\/td>

Performer<\/p><\/td>

On assignment<\/p><\/td>

\u2713<\/p><\/td>

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Control Ready for Approval<\/p><\/td>

Event<\/p><\/td>

Control Owner<\/p><\/td>

On completion<\/p><\/td>

\u2713<\/p><\/td>

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Risk Assessment Ready<\/p><\/td>

Event<\/p><\/td>

Risk Owner<\/p><\/td>

On completion<\/p><\/td>

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Email Verification<\/p><\/td>

Event<\/p><\/td>

New User<\/p><\/td>

On registration<\/p><\/td>

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User Invitation<\/p><\/td>

Event<\/p><\/td>

Invited User<\/p><\/td>

On invitation<\/p><\/td>

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Vendor Invitation<\/p><\/td>

Event<\/p><\/td>

Vendor<\/p><\/td>

On invitation<\/p><\/td>

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Password Reset<\/p><\/td>

Event<\/p><\/td>

User<\/p><\/td>

On request<\/p><\/td>

\u2713<\/p><\/td>

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Document Review<\/p><\/td>

Event<\/p><\/td>

Document Owner<\/p><\/td>

On ready<\/p><\/td>

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New standard such as ISO9001, ISO45000, government regulation etc. can be imported under menu “Company setting” and “Basic data” then click the menu button [Standards management] now you can upload an excel with the standard you want to use.\u00a0<\/p>

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See our \"how to\" guides below<\/h2>\t\t\t\t<\/div>\n\t\t
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Company setting <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Basic data and company setting <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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In this section, we\u2019ll go through how to enter and update your company\u2019s basic information in Vendora360.<\/p>

1. Click “Company Settings”<\/strong>
Click “Company Settings” in the left menu to open your company settings. From here, you can manage your company’s basic data, users, departments, and other key configurations.
\"Step<\/p>

2. Click “Basic Data”<\/strong>
Select “Basic Data” under Company Settings to open the company profile settings.
\"Step<\/p>

3. View and edit information<\/strong>
Here you can view and edit company details such as contact information, address, certifications, compliance standards, and climate impact.
\"Step<\/p>

4. Edit a section<\/strong>
To edit a specific section, click the pencil icon on the right side of the field you want to update.
\"Step<\/p>

5. Update fields<\/strong>
Modify the information and save the changes.
\"Step<\/p>

6. Keep data updated<\/strong>
Make sure your company\u2019s basic data is up to date.
This ensures accurate and professional insights throughout Vendora360.
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Setting <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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In this guide, we go through a company’s basic settings in Vendora360. These settings form the foundation for risk assessments and supplier management.<\/p>

1. Click “Company Settings”<\/strong>
Click “Company Settings” in the menu on the left to open your company’s settings menu. From here, you can manage your company’s basic data, users, departments, and other key settings.\u00a0\"Step<\/p>

2. Click “Settings”<\/strong>
Click “Settings” under Company Settings to open your company’s basic configuration.\u00a0\"Step<\/p>

3. Define vendor, service and data types<\/strong>
Here you can define vendor types, service types and data types used throughout the system. At the top of the page, you’ll find vendor, service and data types. Here you can specify how vendors and data should be categorized\u2014for example, Business critical, Operational, and so on.\u00a0\"Step<\/p>

4. Tags<\/strong>
Just below, you’ll find “Tags”. Here you can add or edit tags that can be used to sort and group vendors, risk assessments, and other elements within the system.\u00a0\"Step<\/p>

5. Security Classification Types<\/strong>
Under “Security Classification Types” you can create and manage classification levels for your company’s data. These levels indicate how sensitive the information is and ensure that data is handled correctly in risk assessments and throughout the system.\u00a0\"Step<\/p>

6. Types of Assets<\/strong>
Further down the page, under “Types of Assets”, you can create the asset categories used in risk assessments. These may include asset types such as Hardware, Software, Processes, and other relevant categories.\u00a0\"Step<\/p>

7. Default Threat and Vulnerabilities<\/strong>
Just below Types of Assets, you’ll find \u201cDefault Threat and Vulnerabilities for an asset\u201d. Here you can add default descriptions for each asset type, which will automatically be inserted during risk assessments.\u00a0\"Step<\/p>

8. Acceptable Risk Scores<\/strong>
At the bottom of the page, you’ll find \u201cAcceptable Risk Scores\u201d. Here you can define which risk levels are acceptable in your company within areas such as Security, ESG\/CSR, Financial, Quality, and GDPR.\u00a0\"Step<\/p>

9. Configuration complete<\/strong>
Once the basic settings are configured, they form the foundation for your company’s risk assessments and supplier management. These configurations ensure that Vendora360 operates in alignment with your organization\u2019s structures, classification, and risk models.\u00a0\"Step<\/p><\/div><\/div><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Location and department <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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In this guide, we walk through where to set up your company\u2019s locations and departments in Vendora360.

1. Open Locations<\/strong>
When you click “Locations” under Company Settings, you are taken to a page displaying a list of all locations in the company.\u00a0\"Step

2. Search and view location details<\/strong>
Here you can search the list and view details such as location name, address, country, owner, type, and available actions (view, edit, and delete).\u00a0\"Step

3. Add a new location<\/strong>
From this page, you can also add a new location using the \u201cAdd Location\u201d button.\u00a0\"Step

4. View a location<\/strong>
By clicking on the eye icon next to a location, you can view a complete overview of activities linked to that location.\u00a0\"Step

5. View associated activities<\/strong>
This includes associated contracts, projects, departments, and risk assessments, giving you a clear understanding of the location\u2019s importance and its role within the organization.\u00a0\"Step

6. Open Departments<\/strong>
To view all departments within your company, click \u201cDepartments\u201d in the menu under Company Settings.\u00a0\"Step

7. Department overview<\/strong>
This opens an overview of all departments in the organization, where you can search the list and view details such as department name, department number, associated location, description, and available actions.\u00a0\"Step

8. Add a new department<\/strong>
Similar to the Locations page, you can easily add a new department by clicking \u201cAdd Department\u201d.\u00a0\"Step

9. Structured overview of locations and departments<\/strong>
A clear structure for locations and departments makes it easier for your organization to assign vendors, risk assessments, contracts, projects, and other activities to the correct units. This helps keep data well organized and provides a clear understanding of responsibilities and relationships across the organization.\u00a0\"Step<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Roles and permision <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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In this guide, we walk through how to configure user roles and permissions in Vendora360. Roles and permissions control what users can see and perform within the system.<\/p>

1. View all existing user roles<\/strong>
To view all existing user roles, go to Company Settings and select \u201cUser Roles\u201d under User Management.\u00a0\"Step<\/p>

2. User Roles overview<\/strong>
This page provides an overview of all roles in the system, including role name, description, creation date, and options to edit or delete roles.\u00a0\"Step<\/p>

3. Create a new role<\/strong>
In the top-right corner, you can create a new role by clicking \u201cAdd Role\u201d.\u00a0\"Step<\/p>

4. Edit an existing role<\/strong>
Click the edit icon next to the role you want to update.\u00a0\"Step<\/p>

5. Modify role title and description<\/strong>
You can now modify the role title and update the description to clearly define what permissions and functions users with this role should have. Clear descriptions make role management easier across the organization.\u00a0\"Step<\/p>

6. Open \u201cPermissions\u201d<\/strong>
To grant or limit access to certain parts of the system, open \u201cPermissions\u201d. Here you can set detailed permissions for each role.\u00a0\"Step<\/p>

7. Select the role to configure<\/strong>
On the Permissions page, select the role you want to configure at the top of the screen.\u00a0\"Step<\/p>

8. Show or hide main modules<\/strong>
For each main module (e.g., Overview, Vendor Management, Compliance, Company Settings), choose between:
\u2022\u00a0Show<\/strong>\u00a0\u2013 the module is visible
\u2022\u00a0Hide<\/strong>\u00a0\u2013 the module is hidden<\/p>

This determines whether the user can see the module in the sidebar.\u00a0\"Step<\/p>

9. Fine-tune sub-permissions<\/strong>
When a module is set to Show, you can fine-tune permissions for each sub-item. The available options are:<\/p>

\u2022\u00a0Hide<\/strong>\u00a0\u2013 user cannot see the submodule
\u2022\u00a0Reader<\/strong>\u00a0\u2013 view only
\u2022\u00a0Normal User<\/strong>\u00a0\u2013 standard actions
\u2022\u00a0Administrator<\/strong>\u00a0\u2013 full access including advanced actions<\/p>

This structure allows you to tailor each role so users only access what they need.\u00a0\"Step<\/p>

10. Ensure proper configuration<\/strong>
Proper configuration ensures that each employee only has access to the features and data relevant to their responsibilities.\u00a0\"Step
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In this guide, you\u2019ll learn how to add a new user to your Vendora360 environment. User roles and permissions ensure that each employee only has access to the information relevant to their responsibilities.
1. Open User Management<\/strong>
Go to Company Settings in the left-hand menu and click\u00a0User Management<\/strong>\u00a0to access your organisation\u2019s user overview.\u00a0\"Open<\/p>

2. Click \u201cManage Users\u201d<\/strong>
Select\u00a0Manage Users<\/strong>\u00a0to view a full list of existing users, including their verification status, phone numbers and assigned roles.\u00a0\"Manage<\/p>

3. Click \u201cAdd User\u201d<\/strong>
Click the\u00a0Add User<\/strong>\u00a0button in the top-right corner to begin creating a new user profile.\u00a0\"Add<\/p>

4. Fill in the user information<\/strong>
Enter the new user\u2019s details, including first name, last name, job title, email address, phone number and department. All fields marked with * are required.\u00a0\"Enter<\/p>

5. Save the new user<\/strong>
Click\u00a0Add and Continue<\/strong>\u00a0to create the user. The user will now appear in your user list and receive a verification email if required.\u00a0\"Save<\/p>

Your new user has now been added and can be assigned specific roles and permissions based on your organisation\u2019s structure.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Self assessment <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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In this guide, you\u2019ll learn how to complete your company\u2019s internal self assessments in Vendora360.<\/p>

There are four assessment areas under\u00a0Self Assessments<\/strong>: Security, ESG, GDPR and Quality. For each area, you answer a series of questions with\u00a0Yes<\/strong>,\u00a0Partly<\/strong>\u00a0or\u00a0No<\/strong>\u00a0and submit your responses.<\/p>

1. Open Company Settings<\/strong>
From the left-hand menu, go to\u00a0Company Settings<\/strong>\u00a0to access the configuration area for your organisation.\u00a0\"Open<\/p>

2. Go to Self Assessments<\/strong>
Under\u00a0Company Settings<\/strong>, click\u00a0Self Assessments<\/strong>. Here you will see the four available assessment categories: Security, ESG, GDPR and Quality.\u00a0\"Self<\/p>

3. Open the Security self assessment<\/strong>
Start by clicking\u00a0Security<\/strong>\u00a0and then the relevant assessment opens (for example Assessment | Security CIS v8). This will display a list of security controls with questions you need to answer.\u00a0\"Security<\/p>

4. Answer the questions (Yes \/ Partly \/ No)<\/strong>
For each question in the assessment, choose one of the three options:\u00a0Yes<\/strong>,\u00a0Partly<\/strong>\u00a0or\u00a0No<\/strong>. Work through the list from top to bottom so that every control has a selected answer. The overall score will be calculated based on your responses.<\/p>

When you have answered all questions, scroll to the bottom of the page and click\u00a0Submit<\/strong>. Your answers are saved, and the Security score in the overview will be updated accordingly.\u00a0\"Answering<\/p>

5. Repeat for ESG, GDPR and Quality<\/strong>
Return to\u00a0Self Assessments<\/strong>\u00a0in the left-hand menu and repeat the same process for the remaining categories:<\/p>

  • ESG<\/strong>\u00a0\u2013 environmental, social and governance questions<\/li>
  • GDPR<\/strong>\u00a0\u2013 data protection and privacy compliance<\/li>
  • Quality<\/strong>\u00a0\u2013 quality policy, governance and process questions<\/li><\/ul>

    For each area, open the assessment, answer all questions with\u00a0Yes<\/strong>,\u00a0Partly<\/strong>\u00a0or\u00a0No<\/strong>, and click\u00a0Submit<\/strong>\u00a0at the bottom when you are done.\u00a0\"ESG,<\/p>

    Once all four self assessments have been completed and submitted, your organisation\u2019s scores for Security, ESG, GDPR and Quality will be reflected in the Vendora360 dashboards and reports.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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    Vendor management <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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    Adding your first vendor <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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    In this guide, you will learn how to add your first vendor in Vendora360. Follow the steps below to create and invite a new vendor to your organisation.<\/p>

    1. Go to Vendor Management<\/strong>
    Click\u00a0\u201cVendor Management\u201d<\/strong>\u00a0in the left menu to access all vendor-related features in Vendora360.<\/p>

    \"Step<\/p>

    2. Open the Vendors list<\/strong>
    Under Vendor Management, click\u00a0\u201cVendors\u201d<\/strong>\u00a0to view all existing vendors and manage their details.<\/p>

    \"Step<\/p>

    3. Click \u201cAdd Vendor\u201d<\/strong>
    The vendor overview page shows all current vendors. Click\u00a0\u201cAdd Vendor\u201d<\/strong>\u00a0in the top-right corner to begin creating a new vendor.<\/p>

    \"Step<\/p>

    4. Click \u201cCreate Vendor\u201d<\/strong>
    Search for an existing vendor first. If the vendor does not appear in the search results, click\u00a0\u201cCreate Vendor\u201d<\/strong>\u00a0to manually create a new one.<\/p>

    \"Step<\/p>

    5. Fill in Vendor Information<\/strong>
    You must now complete the vendor\u2019s company details, including:
    \u2013 Company Name
    \u2013 VAT Number
    \u2013 Email
    \u2013 Country
    \u2013 Vendor Type
    \u2013 Contact Person Name & Email<\/p>

    Once completed, click\u00a0\u201cSave and Invite\u201d<\/strong>\u00a0to send an invitation to the vendor.<\/p>

    \"Step<\/p>

    6. Invite the Vendor<\/strong>
    Review the information and confirm by clicking\u00a0\u201cSave and Invite\u201d<\/strong>. The vendor will now receive an invitation to complete their profile in Vendora360.<\/p>

    \"Step<\/p>

    Your vendor is now added and can be seen in the vendor list. Once they accept the invitation, their compliance and assessment status will begin updating automatically within Vendora360.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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    Adding a contract <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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    In this guide, you will learn how to add a new contract in Vendora360. Follow the steps below.

    1. Open the Contract module<\/strong>
    Click\u00a0“Contracts”<\/strong>\u00a0in the Vendor Management menu to access your company\u2019s contract list.\u00a0\"Open

    2. Click \u201cAdd Contract\u201d<\/strong>
    Use the button in the top-right corner to create a new contract entry.\u00a0\"Add

    3. Fill out the contract information<\/strong>
    Enter the required details, such as:<\/p>

    • Contract number<\/li>
    • Contract name and description<\/li>
    • Tender number (if applicable)<\/li>
    • Contract owner<\/li>
    • Contract type (e.g., Supply Critical, Operational)<\/li>
    • Contract period and next review date<\/li>
    • Associated vendor and location<\/li><\/ul>

      These fields help define, classify, and link your contract correctly within Vendora360.\u00a0\"Contract

      4. Upload the contract document<\/strong>
      Attach the contract file by clicking\u00a0\u201cChoose file\u201d<\/strong>. This ensures the contract version is stored securely and is accessible for future reviews.\u00a0\"Upload

      5. Save the contract<\/strong>
      Finish by clicking\u00a0\u201cSave\u201d<\/strong>. Your contract is now added to Vendora360 and will appear in the contract list and relevant vendor overview.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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      The Vendor Overview is the default dashboard you see when logging into Vendora360. It provides a complete snapshot of your vendor landscape, including approvals, compliance status, and performance across the year. Follow the guide below to understand what you can see and how to navigate it.

      1. Accessing the Overview<\/strong>
      When you log in, Vendora360 automatically opens the\u00a0Overview<\/strong>\u00a0dashboard. You can also return to it anytime by clicking\u00a0“Overview”<\/strong>\u00a0in the menu.\u00a0\"Vendor

      2. Open the Vendor Overview section<\/strong>
      Under the Overview menu, click\u00a0“Vendor”<\/strong>\u00a0to see vendor-specific metrics and charts.\u00a0\"Vendor

      3. Top-level vendor metrics<\/strong>
      At the top of the page, you will find key summaries, including:<\/p>

      • Total number of vendors<\/li>
      • Number of approved vendors<\/li>
      • Vendors awaiting approval (pending)<\/li>
      • Non-compliant vendors<\/li>
      • Pending invitations<\/li><\/ul>

        On the right side, you will also see\u00a0My Company<\/strong>, showing your organisation\u2019s latest SECURITY, ESG, GDPR, and QUALITY scores, together with next review dates.\u00a0\"Vendor

        4. Yearly performance charts<\/strong>
        Scrolling down, you will find your vendor performance trend charts for the running year:<\/p>

        • Vendor Security overview<\/strong><\/li>
        • Vendor ESG overview<\/strong><\/li>
        • Vendor GDPR overview<\/strong><\/li>
        • Vendor Quality overview<\/strong><\/li><\/ul>

          These graphs help you track changes over time and quickly spot improvements or declines in vendor performance.\u00a0\"Vendor

          The Vendor Overview gives you a clear understanding of your vendor landscape and helps you navigate directly to vendors, contracts, compliance areas or risk assessments for further action.

          5. Viewing Pending Vendors<\/strong>
          To see vendors that still require approval or have not yet accepted their invitation, click\u00a0“Vendors”<\/strong>\u00a0under the Vendor Management menu. In the vendor list, look for the\u00a0Pending<\/strong>\u00a0status, highlighted in yellow. These vendors either await approval or have an outstanding invite.\u00a0\"Vendor

          <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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          Supply chain overview <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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          In this section, we will look at the extended information available in the\u00a0Vendor Overview<\/strong>\u00a0\u2014 specifically the\u00a0Supply Chain Overview<\/strong>\u00a0and your company\u2019s overall\u00a0Security, ESG, GDPR, and Quality scores<\/strong>, including their upcoming\u00a0next review dates<\/strong>.

          1. Open Vendor Overview<\/strong>
          Navigate to\u00a0Vendor Overview<\/strong>\u00a0in the left-hand menu. Here, you get a full overview of your supplier portfolio, including approved vendors, pending invitations, and non-compliant vendors.\u00a0\"Vendor

          2. View your company\u2019s security and compliance performance<\/strong>
          On the right side of the overview, click\u00a0My Company<\/strong>\u00a0to access the summary of your organisation\u2019s\u00a0Security<\/strong>,\u00a0ESG<\/strong>,\u00a0GDPR<\/strong>, and\u00a0Quality<\/strong>\u00a0scores.

          Each area is shown with a numerical score and a scheduled\u00a0Next Review Date<\/strong>, helping you understand when the next assessment must be completed.\u00a0\"My
          What this allows you to do<\/strong><\/p>

          • Quickly evaluate your organisation\u2019s performance across key compliance dimensions.<\/li>
          • Identify which areas are up to date \u2014 and which have upcoming deadlines.<\/li>
          • Ensure readiness for audits and alignment with internal and external requirements.<\/li><\/ul>

            This section helps you maintain a strong overview of both your suppliers and your own organisation\u2019s compliance posture, making it easier to plan improvements and upcoming reviews.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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            Vendor risk assessment <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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            The Vendor Risk Assessment section gives you a high-level overview of each vendor\u2019s security posture, based on their completed\u00a0vendor self-assessments<\/strong>\u00a0and the documents they have provided.
            This is\u00a0not<\/strong>\u00a0where you perform a full risk assessment – that happens later in Section\u00a03: Risk Assessments<\/strong>. Instead, this page helps you understand the vendor\u2019s baseline maturity before you complete the formal risk assessment.

            1. Go to the Vendor List<\/strong>
            Navigate to Vendor Management \u2192 Vendors to see all your vendors. Here you can quickly review their approval status, country, and their four score areas (Security, ESG, GDPR, Quality).

            \"Vendor

            2. Open a vendor profile<\/strong>
            Click the View icon on the right side of a vendor to open their complete vendor profile. This page contains all registered information for the vendor.

            \"Vendor

            3. Review the vendor\u2019s self-assessment scores<\/strong>
            On the right side, you will see four score areas:<\/p>

            • Security score<\/li>
            • ESG score<\/li>
            • GDPR score<\/li>
            • Quality score<\/li><\/ul>

              These scores come directly from the vendor\u2019s completed\u00a0Self Assessment<\/strong>\u00a0(see Section 1.6 Vendor Self Assessment).
              This means the vendor has already answered a structured questionnaire, and the scores summarise their maturity level.

              4. Open the detailed self-assessment answers<\/strong>
              Click the eye icon next to any score to view the full questionnaire the vendor has completed. This view shows every question and their selected answer (Yes \/ Partly \/ No).
              This helps you understand\u00a0why<\/strong>\u00a0the vendor received their score.

              \"Assessment

              Below the scores you will find the vendor\u2019s uploaded certificates. These help validate the statements made in the self-assessment.

              6. Use the vendor overview as input to your risk work<\/strong>
              Together, the scores, detailed answers, certificates, contracts and projects linked to the vendor provide a solid basis for understanding the vendor\u2019s risk profile. You can use this information as input when you work with your organisation\u2019s formal risk assessments.


              <\/p>

              Next step \u2013 where the questions are answered<\/h3>

              The Vendor Risk Assessment view shows the\u00a0completed assessment result<\/strong>\u00a0for the vendor \u2013 including scores and all underlying answers. If you want to see\u00a0where and how the individual questions are answered step by step<\/strong>, continue to the next guide, which explains the assessment questionnaire and how it is completed. In other words, this section is for\u00a0reviewing and interpreting<\/strong>\u00a0vendor risk, while the next section shows you\u00a0how the assessment itself is carried out in the system<\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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              In this guide, you will learn how to create a new risk assessment in Vendora360 \u2013 from opening the Risk Assessments module to linking the assessment to vendors, projects and contracts.<\/p>

              1. Click “Risk Assessments”<\/strong>
              In the left-hand menu, click\u00a0“Risk Assessments”<\/strong>\u00a0to open the overview of all existing risk assessments in your organisation.\u00a0\"Step<\/p>

              2. Open the \u201cAssessments\u201d tab<\/strong>
              At the top of the page, click the\u00a0“Assessments”<\/strong>\u00a0tab. This view shows all registered risk assessments and allows you to filter by owner, department, risk level and status.\u00a0\"Step<\/p>

              3. Click “Create New Risk”<\/strong>
              To create a new risk assessment, click\u00a0“Create New Risk”<\/strong>\u00a0in the top-right corner. This opens the Create Risk Assessment form where you will enter all relevant details.\u00a0\"Step<\/p>

              4. Fill in the main risk information<\/strong>
              In the first part of the form, enter the core information about the risk. Typical fields include:<\/p>

              • Title<\/strong>\u00a0\u2013 name of the risk assessment.<\/li>
              • Risk Owner<\/strong>\u00a0\u2013 the person responsible for this risk.<\/li>
              • Location<\/strong>\u00a0and\u00a0Department<\/strong>\u00a0\u2013 where in the organisation the risk applies.<\/li>
              • Asset Description<\/strong>\u00a0and\u00a0Asset Type<\/strong>\u00a0\u2013 what asset is being assessed.<\/li>
              • Data Type<\/strong>\u00a0and\u00a0Security Classification<\/strong>\u00a0\u2013 the data handled by the asset and its sensitivity level.<\/li>
              • Threats<\/strong>\u00a0and\u00a0Vulnerabilities<\/strong>\u00a0\u2013 potential threat scenarios and weaknesses.<\/li>
              • Risk Description<\/strong>\u00a0\u2013 a short summary of the risk.<\/li>
              • Mitigating Controls<\/strong>\u00a0\u2013 existing controls that reduce or manage the risk.<\/li><\/ul>

                This section forms the foundation of the risk assessment.\u00a0\"Step<\/p>

                5. Complete the Risk Calculation<\/strong>
                Scroll down to the\u00a0“Risk Calculation”<\/strong>\u00a0section. Here you assess the severity of the risk by setting:<\/p>

                • Impact<\/strong>\u00a0\u2013 how serious the consequences would be.<\/li>
                • Likelihood<\/strong>\u00a0\u2013 how likely it is that the risk will materialise.<\/li><\/ul>

                  Vendora360 automatically calculates a\u00a0Calculated Risk<\/strong>\u00a0score based on these inputs. You can also add comments explaining your impact and likelihood ratings.\u00a0\"Step<\/p>

                  6. Link the risk to ISO 27001<\/strong>
                  In the\u00a0“Risk Assessment”<\/strong>\u00a0section, you can link the risk to relevant ISO 27001 controls. Use the\u00a0ISO 27001 reference<\/strong>\u00a0dropdown to select the Annex A control or area that best matches the risk. This creates a clear connection between the risk and the compliance requirement and makes it easier to demonstrate alignment with ISO 27001 during audits.\u00a0\"Step<\/p>

                  7. Use the \u201cAssociations\u201d section and save<\/strong>
                  Scroll to the\u00a0“Associations”<\/strong>\u00a0section. Here you can link the risk assessment to:<\/p>

                  • a specific\u00a0Vendor<\/strong>,<\/li>
                  • a\u00a0Project<\/strong>, and\/or<\/li>
                  • a\u00a0Contract<\/strong>.<\/li><\/ul>

                    You can also enter an\u00a0Expected Cost of Mitigation<\/strong>\u00a0to estimate what it will cost to treat or reduce the risk.<\/p>

                    When you are finished, click\u00a0Save<\/strong>. The risk assessment will now appear in the\u00a0Risk Assessments overview<\/strong>, where it can be monitored, updated and used in reporting.\u00a0\"Step<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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                    Risk overview <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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                    After you have created one or more risk assessments (see\u00a03.1 Create a Risk Assessment<\/strong>), you can use the\u00a0Risk Overview<\/strong>\u00a0to get a visual and aggregated view of all risks in your organisation.

                    1. Click “Overview”<\/strong>
                    From the left-hand menu, go to\u00a0Risk Assessments<\/strong>\u00a0and click the\u00a0“Overview”<\/strong>\u00a0tab at the top. This opens the Risk Overview page, showing all risk assessments in one place.\u00a0\"Step

                    2. Understand the Risk Overview page<\/strong>
                    At the top of the page, you will see summary tiles with the total number of risks by level (High, Moderate, Low, etc.). Below, a bar chart shows the overall risk exposure before and after mitigation. At the bottom of the page, a detailed table lists each risk assessment with owner, department, location, risk level, status and actions. You can use the filters above the table to narrow down the view by risk level, owner, department and more.\u00a0\"Step

                    3. Open the Risk Matrix<\/strong>
                    To see your risks plotted visually by impact and likelihood, click the\u00a0“View Matrix”<\/strong>\u00a0button in the top-right corner of the Risk Overview page.\u00a0\"Step

                    4. Read the Risk Matrix<\/strong>
                    The\u00a0Risk Matrix<\/strong>\u00a0shows how many risks fall into each combination of\u00a0Impact<\/strong>\u00a0(rows) and\u00a0Likelihood<\/strong>\u00a0(columns). Cells are colour-coded from green (low) to yellow (moderate) and red (high), making it easy to see where your most critical risks are concentrated. Each cell also displays the number of risks recorded in that impact\/likelihood combination.\u00a0\"Step

                    5. Filter and interpret the matrix<\/strong>
                    Use the filters above the matrix to narrow the view to specific departments or locations. Below the matrix, the\u00a0Risk Level Legend<\/strong>\u00a0helps you understand how the calculated scores correspond to Low, Moderate, and High risk levels. The matrix provides a clear visual overview and helps you quickly identify which risks need attention first, supporting efficient prioritisation of mitigation efforts across the organisation.

                    Risk Details<\/strong>
                    When clicking a risk directly in the matrix, the detailed information for that risk is displayed below. Here you can see the asset name, risk owner, department, and location \u2014 along with the calculated risk score and category. From this section, you can select\u00a0\u201cView Details\u201d<\/strong>\u00a0to open the full risk assessment, where you can review all data, update information, or add mitigation actions as needed.\u00a0\"Step
                    .<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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                    Risk mitigation <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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                    In this guide, you will learn how to create a mitigating task from an existing risk assessment in Vendora360. Mitigating tasks help ensure that identified risks are followed by concrete actions.

                    1. Open the relevant risk assessment<\/strong>
                    Go to\u00a0Risk Assessments<\/strong>\u00a0and open the risk assessment you want to work with (either by clicking the name or the view\/edit icon). Inside the assessment, scroll down to the\u00a0“Associations”<\/strong>\u00a0section at the bottom of the form.\u00a0\"Step

                    2. Click \u201cCreate mitigating task\u201d<\/strong>
                    In the Associations section, click the button\u00a0“+ Create mitigating task”<\/strong>. Vendora360 will automatically create a new task linked to this risk assessment and open the Mitigating Task dialog.\u00a0\"Step

                    3. Review the pre-filled task information<\/strong>
                    The\u00a0Mitigating Task<\/strong>\u00a0window is pre-populated based on the risk assessment. Typically, the following fields are filled in automatically:<\/p>

                    • Task name<\/strong>\u00a0\u2013 generated from the risk title.<\/li>
                    • Description<\/strong>\u00a0\u2013 includes a reference to the selected risk.<\/li>
                    • Owner<\/strong>\u00a0\u2013 defaulted to the risk owner or current user.<\/li>
                    • Comment<\/strong>\u00a0\u2013 note that it was created from the risk assessment.<\/li><\/ul>

                      You can adjust these fields if needed, but in most cases you only need to set the dates.

                      Now enter:<\/p>

                      • Start date<\/strong><\/li>
                      • Due date<\/strong><\/li><\/ul>

                        and, if relevant, update the\u00a0Status<\/strong>\u00a0(for example To do, In progress or Done).\u00a0\"Step

                        4. Save and track the mitigating task<\/strong>
                        Click\u00a0“Save”<\/strong>\u00a0to create the mitigating task. The task is now linked to the risk assessment and will be visible:<\/p>

                        • inside the risk assessment under the\u00a0Associations<\/strong>\u00a0section,<\/li>
                        • on the main list under\u00a0Tasks \u2192 Mitigating task<\/strong>,<\/li>
                        • and in\u00a0Risk Overview<\/strong>, when viewing the details of the related risk.<\/li><\/ul>

                          From these views you can follow progress, update status and ensure that mitigation activities are completed.\u00a0\"Step

                          Your mitigating task is now active and forms part of your organisation\u2019s structured risk management process in Vendora360.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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                          Compliance <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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                          Creating controls <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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                          The purpose of this process is to ensure that the company maintains compliance across all operational areas \u2013 in accordance with applicable legal requirements as well as the principles and controls established in the Information Security Policy. Creating internal controls helps monitor, evaluate, and document compliance activities effectively.

                          1. Step 1 \u2013 Click “Compliance”<\/strong>
                          Go to the main navigation menu and select\u00a0\u201cCompliance\u201d<\/strong>.
                          \"Step

                          2. Step 2 \u2013 Click “Controls”<\/strong>
                          Within the Compliance module, choose\u00a0\u201cControls\u201d<\/strong>\u00a0to access the list of existing internal controls.
                          Here, you can review all current controls, including their type, responsible person, location, department, and recurring schedule.
                          \"Step

                          3. Step 3 \u2013 Click “Create Control”<\/strong>
                          Click the\u00a0\u201cCreate Control\u201d<\/strong>\u00a0button to begin defining a new control. This opens a form where you can input details such as the control\u2019s purpose, owner, frequency, and approval information.
                          \"Step

                          4. Step 4 \u2013 Fill Out the Form<\/strong>
                          Complete all required fields in the form. Include information such as:<\/p>

                          • Control Owner:<\/strong>\u00a0Who is responsible for performing and maintaining the control.<\/li>
                          • Location & Department:<\/strong>\u00a0Where and by whom the control applies.<\/li>
                          • Purpose of the Control:<\/strong>\u00a0A clear statement describing what the control ensures.<\/li>
                          • Method & Type of Control:<\/strong>\u00a0How the control will be carried out, and whether it is operational, compliance, or security-related.<\/li>
                          • Recurrence and Approval:<\/strong>\u00a0Set frequency (e.g., monthly) and approval details.<\/li><\/ul>

                            Upload any necessary supporting evidence to document compliance.
                            \"Step

                            5. Step 5 \u2013 Click \u201cSave\u201d<\/strong>
                            Once all required information is entered, click\u00a0\u201cSave\u201d<\/strong>\u00a0to finalize and register the control.
                            This will make the control available for tracking, review, and auditing purposes. Ensure the status is updated accordingly (e.g., \u201cTo-Do\u201d or \u201cApproved\u201d).
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                            The Internal Audit module helps you record and manage internal audits efficiently. This guide shows you how to set up a new audit and fill in the key fields.

                            1. Navigate to the Compliance section<\/strong>
                            Click \u201cCompliance\u201d in the left-hand menu to access all compliance-related functions, including internal audits.
                            \"Step

                            2. Open the Audit module<\/strong>
                            Select \u201cAudit\u201d under the Compliance menu to view your existing audits and create new ones.
                            \"Step

                            3. Start creating a new audit<\/strong>
                            Click \u201cAdd Audit\u201d in the top-right corner of the Audit List to begin setting up a new internal audit.
                            \"Step

                            4. Enter the audit name<\/strong>
                            Click the \u201cAudit Name\u201d field and enter a clear and descriptive title for the audit.
                            \"Step

                            5. Enter the audit number<\/strong>
                            Click the \u201cAudit No\u201d field and enter a unique identification number for the audit. This helps track and reference audits consistently.
                            \"Step

                            6. Add an audit description<\/strong>
                            Click the \u201cDescription\u201d field and provide a clear summary of the audit\u2019s purpose or scope.
                            \"Step

                            7. Select the audit location<\/strong>
                            Open the \u201cLocation\u201d dropdown to choose where the audit is being conducted.
                            \"Step

                            8. Choose the associated project<\/strong>
                            Click \u201cSelect a project\u201d to link the audit to a specific project. From the list, choose the correct project.
                            \"Step

                            9. Choose the associated contract<\/strong>
                            Use the \u201cContract\u201d field to link the audit to a specific contract associated with the vendor or project being reviewed.
                            \"Step

                            10. Attach the audit report<\/strong>
                            Under \u201cAttach audit report\u201d, click \u201cChoose file\u201d to upload the final audit report or supporting documentation.
                            \"Step

                            11. Save the audit<\/strong>
                            Click \u201cSave\u201d to create the audit. It will now appear in the Audit List, where you can access, update, or attach an audit report.
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                            Task management <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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                            In this guide, you will learn how to work with tasks in Vendora360 \u2013 from finding existing tasks to creating new ones and updating their status and approval.

                            1. Click “Overview”<\/strong>
                            Start by clicking\u00a0\u201cOverview\u201d<\/strong>\u00a0in the left-hand menu to open the main dashboard. From here you get a quick overview of vendors, approvals and pending activities.\u00a0\"Step

                            2. Open the Task List<\/strong>
                            Click\u00a0\u201cTasks\u201d<\/strong>\u00a0in the menu to open the Task List. This page is the central place for managing all tasks in Vendora360.\u00a0\"Step

                            3. Understand the three task tabs<\/strong>
                            At the top of the Task List you will find three tabs:

                            Review<\/strong>\u00a0\u2013 shows automatically generated review tasks, for example upcoming vendor or contract reviews, with owner and next review date.
                            Task<\/strong>\u00a0\u2013 contains all manual tasks created by users, such as follow-ups, reminders or internal actions.
                            Mitigating task<\/strong>\u00a0\u2013 lists tasks that are linked to risk assessments or controls and used to mitigate identified risks or findings.

                            Use the search field to quickly find specific tasks across the active tab.\u00a0\"Step

                            4. Click “Task” and create a new task<\/strong>
                            Go to the\u00a0\u201cTask\u201d<\/strong>\u00a0tab to work with manual tasks. Click\u00a0\u201cCreate Task\u201d<\/strong>\u00a0in the top-right corner to create a new task.\u00a0\"Step

                            5. Fill in the task details<\/strong>
                            In the\u00a0Create Task<\/strong>\u00a0form, enter the following information:<\/p>

                            • Task Name<\/strong>\u00a0\u2013 a clear title that describes the task.<\/li>
                            • Task Owner<\/strong>\u00a0\u2013 select the person responsible for completing the task.<\/li>
                            • Task Description<\/strong>\u00a0\u2013 describe what needs to be done and any important details.<\/li>
                            • Due date<\/strong>\u00a0\u2013 choose the deadline for the task.<\/li>
                            • Status<\/strong>\u00a0\u2013 set the initial status, e.g. To do.<\/li>
                            • Comment<\/strong>\u00a0(optional) \u2013 add notes or context for the task.<\/li><\/ul>

                              When all fields are filled in, click\u00a0\u201cSave\u201d<\/strong>. The task will now appear in the Task overview.\u00a0\"Step

                              6. Open and review an existing task<\/strong>
                              You can always open a task to see or edit its details. In the Task overview, click the\u00a0eye icon<\/strong>\u00a0under Actions next to the relevant task.\u00a0\"Step

                              7. Update the task status<\/strong>
                              When the work on the task progresses, update the\u00a0Status<\/strong>\u00a0field accordingly (for example from To do to In process or Completed). Keeping the status updated gives everyone an accurate overview of progress.\u00a0\"Step

                              8. Add approval details and save<\/strong>
                              When the task is completed, you can register the approval:<\/p>

                              • Select the\u00a0Approval Date<\/strong>.<\/li>
                              • Enter the name in\u00a0Approved by<\/strong>.<\/li><\/ul>

                                Click\u00a0\u201cSave\u201d<\/strong>\u00a0to store the updated status and approval information.\u00a0\"Step\u00a0Go back to the Task List to see the updated task with its new status and approval details. This overview helps you keep track of all open and completed tasks across the organization.

                                9. Review mitigating tasks<\/strong>
                                To see tasks that are linked to risks or findings, click the\u00a0\u201cMitigating task\u201d<\/strong>\u00a0tab. Here you can view all mitigating tasks and use the\u00a0eye icon<\/strong>\u00a0to open a specific task and review the details and follow-up actions.\u00a0\"Step

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                                Still need help? Create a support ticket<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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                                If none of the guides above have resolved your issue, you can create a support ticket here. Our team will review your request and get back to you as soon as possible.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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